Legal

PRIVACY POLICY

Last updated: May 2026

Who We Are

Big Dawgs Detailing is a mobile auto detailing service based in Charlotte, NC. We can be reached at BigDawgs.detailing@gmail.com or (980) 433-1663.

Information We Collect

When you book a detail or contact us, we may collect:

Your name and contact information (phone number, email address)
Your vehicle type and service preferences
Your address for mobile service appointments

This website does not use tracking pixels, analytics cookies, or third-party advertising scripts.

How We Use Your Information

Information you provide is used solely to:

Confirm and schedule your detailing appointment
Contact you about your booking
Send appointment reminders if requested

We do not sell, rent, or share your personal information with any third parties.

SMS Booking

When you use our booking form, it opens your device's native Messages app with a pre-filled text. Your message is sent directly to our phone number and is not processed by this website or any third party.

Data Retention

We retain customer contact information only as long as necessary to service your account. You may request deletion of your information at any time by contacting us at BigDawgs.detailing@gmail.com.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. Contact us at any time and we will respond within 30 days.

Contact Us

Questions about this policy? Reach out: